Privacy Policy

At Vavatec Limited (“we”, “us”, or “our”), we respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your information when you visit our website at vavatec.com or when you engage with us directly regarding our corporate services and equipment provisions.
 
1. Important Information and Who We Are
Vavatec Limited is the sole data controller responsible for your personal data collected via this website.
If you have any questions about this Privacy Policy, including any requests to exercise your legal data rights, please contact our administrative team using the details below:
  • Full Corporate Name: Vavatec Limited (Company No. 07290624)
  • Email Address: sales@vavatec.com
 
2. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
  • Identity Data: Includes your first name, last name, title, and the corporate entity or trading company you represent.
  • Contact Data: Includes your billing address, email address, and telephone or WhatsApp contact numbers.
  • Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, and operating system used to access our layout.
  • Usage Data: Includes information about how you navigate and interact with our website, pages viewed, and response times.
We do not collect any Special Categories of Personal Data about you (this includes details about your race, ethnicity, religious beliefs, sex life, sexual orientation, political opinions, trade union membership, or health data).
 
3. How Is Your Personal Data Collected?
We use different methods to collect data from and about you, including through:
  • Direct Interactions: You may provide us with your Identity and Contact Data by filling out forms on our site, subscribing to our service updates, or communicating with our offices via email, telephone, or WhatsApp.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies (please refer to our Cookies Policy for details).
 
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  1. Performance of a Contract: Where we need to fulfill an equipment order, provide a project quote, or take steps at your request before entering into a contract with you.
  2. Legitimate Interests: Where it is necessary for our legitimate business interests (e.g., managing our relationship with you, keeping our website secure, recovering debts, and improving our services) and your interests and fundamental rights do not override those interests.
  3. Compliance with a Legal Obligation: Where we need to comply with a legal or regulatory requirement (such as tax documentation or corporate accounting)
 
5. Data Security
We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and corporate partners who have a legitimate business need to know. They will only process your personal data on our explicit instructions and are subject to a strict duty of confidentiality.
 
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or regulatory reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, and whether we can achieve our business objectives through other means.
 
7. Your Legal Rights
Under data protection laws (including the UK GDPR), you have absolute rights in relation to your personal data. These include the right to:
  • Request access to your personal data (commonly known as a “data subject access request”).
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data (“the right to be forgotten”).
  • Object to processing of your personal data where we are relying on a legitimate interest.
  • Request restriction of processing your personal data.
  • Withdraw consent at any time where we are relying on consent to process your data.
If you wish to exercise any of the rights set out above, please contact us directly at sales@vavatec.com. You will not have to pay a fee to access your data, and we aim to respond to all legitimate requests within one calendar month.